General Terms and Conditions

1. Preamble and Scope of Application

These General Terms and Conditions (hereinafter "GTC") govern all contractual relations between Aghilas Quantec SAS (hereinafter "the Company" or "Aghilas Quantec"), a technology consulting and software development company, and any client (hereinafter "the Client"), whether natural or legal person, engaging Aghilas Quantec for professional services.

Aghilas Quantec provides technology consulting services including but not limited to:

Web development and software engineering
SEO (Search Engine Optimization) consulting and implementation
GEO (Generative Engine Optimization) strategy and consulting
Digital strategy and technical advisory
Custom software solutions and SaaS development

The GTC apply to all service engagements and prevail over any other Client document unless specifically agreed otherwise in writing. Any engagement entails full and unconditional acceptance of the GTC in their version in force at the date of engagement. The Company reserves the right to modify the GTC, with notification by email at least 30 days before changes come into effect.

Definitions

For the purposes of these GTC:

Provider: Aghilas Quantec SAS, technology consulting and software development company.

Client: Any natural or legal person, professional or consumer, engaging Aghilas Quantec for consulting or development services.

Parties: The Provider and the Client together.

Services: Professional consulting, development, and advisory services provided by Aghilas Quantec, including web development, SEO/GEO consulting, software engineering, and related technical services.

Project: A specific scope of work defined in a proposal, quote, or statement of work agreed between the Parties.

Deliverables: Any work product, documentation, code, reports, or other tangible outputs specified in the project scope.

Engagement: The contractual relationship between the Provider and Client for the provision of Services.

Personal Data: Any information relating to an identified or identifiable natural person, within the meaning of the GDPR.

GDPR: EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data.

2. Provider Identification

The services are provided by:

Company name: Aghilas Quantec

Legal form: SAS (Simplified Joint Stock Company)

Share capital: €10,000

Registered office: 38 rue des Mathurins, 75008 Paris, France

SIRET: 941 777 716 00019

EU VAT number: FR95 941777716

APE Code: 6202A - Computer Consulting Services

Legal representatives: Sarah BOUBTANE (President) and Jonny SAYKOSY (Vice President)

Email: contact@agquantec.com

Website: https://agquantec.com

3. Services and Engagement Process

Service Description

The Provider offers professional technology services tailored to each Client's needs. Services may include:

Custom web application development
SEO and GEO consulting and strategy
Technical consulting and advisory services
Software architecture and design
Digital transformation and optimization

Engagement Process

Initial Consultation: The Client contacts the Provider to discuss project requirements
Proposal: The Provider submits a detailed proposal or quote outlining scope, deliverables, timeline, and pricing
Agreement: Upon Client acceptance, the Parties enter into an engagement governed by these GTC and the agreed proposal
Execution: The Provider performs the Services according to the agreed schedule
Delivery: Deliverables are provided to the Client as specified in the project scope

Modifications to Scope

Any changes to the agreed scope must be requested in writing and will be subject to a revised quote. Additional work beyond the original scope will be billed separately.

4. Duration and Termination

Project Duration

Engagements are project-based with timelines specified in the proposal or statement of work. The Provider will make reasonable efforts to meet agreed deadlines, subject to Client cooperation and timely provision of required materials.

Termination

Either Party may terminate an engagement:

For convenience: With 30 days written notice. The Client shall pay for all work completed up to the termination date.
For cause: Immediately upon written notice if the other Party breaches these GTC and fails to remedy within 15 days of written notice.

Upon termination, the Client shall receive all completed Deliverables and pay all outstanding invoices.

5. Pricing, Invoicing, and Payment

Pricing

Prices are specified in each proposal or quote and are in euros (EUR), exclusive of VAT. Prices are valid for 30 days from the date of the quote unless otherwise specified.

Payment Terms

Invoices are payable within 30 days of receipt unless otherwise agreed
Payment methods: bank transfer, credit card, or other agreed methods
For projects exceeding €5,000, a deposit of 30-50% may be required before work begins
Milestone-based payments may be agreed for larger projects

Late Payment

In case of late payment:

Late payment penalties of 1.5% per month apply (Article L441-6 French Commercial Code)
Fixed recovery fee of €40 for collection costs
The Provider may suspend work until payment is received

6. Client Obligations

The Client undertakes to:

Provide accurate and complete information necessary for the Services
Grant timely access to systems, platforms, and materials required for the work
Designate a primary contact person for project communication
Review and provide feedback on Deliverables within agreed timeframes
Pay invoices according to agreed terms
Use Deliverables only for lawful purposes and in compliance with applicable laws

Failure by the Client to fulfill these obligations may result in delays, for which the Provider shall not be held responsible.

7. Provider Obligations

The Provider undertakes to:

Perform Services with professional diligence and in accordance with industry standards
Deliver work products that reasonably conform to the agreed specifications
Maintain confidentiality of Client information
Communicate promptly regarding project status and any issues
Comply with applicable data protection regulations (GDPR)

The Provider does not guarantee specific business outcomes or results from the Services unless expressly stated in writing.

8. Intellectual Property Rights

Work Product

Unless otherwise agreed in writing:

Custom Development: Upon full payment, the Client receives ownership of custom code, designs, and content specifically created for the Client under the engagement
Pre-existing Materials: The Provider retains all rights to pre-existing tools, frameworks, libraries, and methodologies
Third-Party Components: Open-source or third-party components remain subject to their respective licenses

Provider Portfolio Rights

The Provider may:

Reference the engagement in portfolios and case studies (with Client consent for confidential details)
Use general knowledge and experience gained from the engagement in future work

Warranty

The Provider warrants that all custom work product will not infringe third-party intellectual property rights. In case of infringement claims, the Provider will defend or replace the infringing material at its discretion.

9. Confidentiality

Both Parties agree to:

Maintain confidentiality of proprietary and sensitive information disclosed during the engagement
Use confidential information only for purposes of the engagement
Not disclose confidential information to third parties without prior written consent
Excluded from confidentiality: information that is publicly available, independently developed, or legally required to be disclosed

This obligation survives termination of the engagement for a period of 3 years.

The Company processes personal data in compliance with the GDPR and French data protection laws. When the Provider processes personal data on behalf of the Client:

The Provider acts as a data processor
Processing is limited to purposes necessary for performing the Services
Appropriate technical and organizational security measures are implemented -The Provider will not transfer data outside the EU without Client consent and appropriate safeguards

For more information, see our Legal Notice and Privacy Policy on agquantec.com.

11. Limitation of Liability

Liability Cap

The Provider's total liability for any claims arising from an engagement is limited to the total fees paid by the Client for that specific project, except in cases of:

Gross negligence or willful misconduct
Personal injury or death
Infringement of third-party intellectual property rights
Breaches of confidentiality obligations

Exclusion of Consequential Damages

The Provider shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, revenue, business opportunities, or data
Service interruptions or delays caused by third parties
Damages resulting from Client's misuse of Deliverables

Third-Party Services

The Provider is not liable for failures or defects in third-party services, platforms, or software unless the Provider expressly warranted such third-party performance.

12. Force Majeure

Neither Party shall be liable for failure to perform obligations due to force majeure events beyond reasonable control, including:

Natural disasters (earthquakes, floods, fires)
War, terrorism, civil unrest
Epidemics or pandemics
Government actions or regulations
Infrastructure failures not attributable to the affected Party

If a force majeure event lasts more than 30 days, either Party may terminate the engagement without penalty.

13. Warranties and Disclaimers

Limited Warranty

The Provider warrants that Services will be performed in a professional and workmanlike manner consistent with industry standards.

Disclaimer

Except as expressly stated herein, Services and Deliverables are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Warranty Period

Any warranty claims must be made within 30 days of delivery of the relevant Deliverable.

14. Applicable Law and Dispute Resolution

Governing Law

These GTC and all engagements are governed by French law.

Dispute Resolution

In case of dispute:

Amicable Resolution: The Parties shall first attempt to resolve disputes through good-faith negotiations
Mediation: If negotiations fail, the Parties may agree to mediation before a mutually acceptable mediator
Jurisdiction: Any legal proceedings shall be brought before the competent courts of Paris, France

Email: contact@agquantec.com
Postal Address: Aghilas Quantec SAS, 38 rue des Mathurins, 75008 Paris, France
Website: https://agquantec.com/en/contact